Financial Ombudsman Service – resolving disputes with banks and other financial services providers

Financial Ombudsman Service (“FOS”): an important avenue for resolving disputes with banks and other financial services providers The Financial Ombudsman Service Australia (“FOS”) provides a free external dispute resolution scheme (“EDR”) approved by the Australian Securities and Investments Commission (“ASIC”).[1] It deals with complaints across a diverse range of financial and credit products and services and…

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